Terms of service

§1. General provisions

1. These Terms set out the rules for providing services electronically in accordance with the Polish Act of 18 July 2002 on providing services by electronic means.
2. The Provider is Tytus Kozak, email: tytuskozak@gmail.com, phone: +48 505 441 083 (also WhatsApp) (the "Provider"). The Provider does not run a registered business — contracts and invoices are handled through the platforms indicated in section 3.
3. The Provider carries out orders and settlements through useme.com (a work/task contract) and bizky.ai (issuing the VAT invoice), which act as intermediaries.

§2. Definitions

• Client – a person or company using the Provider's services.
• Consumer – a natural person entering into a contract not directly related to their business or professional activity.
• Service – AI graphics, films and animations, websites, Android apps and games, photo editing, AI photo sessions, copywriting.
• Work – the result of a service subject to copyright.

§3. Types and scope of services

The Provider offers the creative and digital services listed in §2. The detailed scope, deadline and price of each order are agreed individually and confirmed in a contract concluded via useme.com.

§4. Technical requirements

To use the services you need: a device with internet access, an up-to-date browser and an active email address.

§5. Conclusion and performance of the contract

1. The collaboration proceeds in stages: contact → free quote → Client approval → contract (useme.com) → delivery → handover and VAT invoice (bizky.ai).
2. Delivery deadlines are agreed individually and confirmed in the contract.

§6. Prices and payments

Prices are set individually and given as gross amounts. Payment is made under the contract via useme.com, and the VAT invoice is issued by bizky.ai.

§7. Copyright and AI content

1. The Provider declares that the works produced are the result of their own creative work.
2. Economic copyright or a license to use the work passes to the Client upon full payment, to the extent set out in the contract. Until payment, the rights remain with the Provider.
3. Some works are created using artificial intelligence tools. The Provider labels AI-generated content to the extent required by Regulation (EU) 2024/1689 (the AI Act) and at the Client's request.

§8. Complaints

A complaint can be submitted to tytuskozak@gmail.com describing the issue. The Provider handles complaints within 14 days.

§9. Withdrawal from the contract (Consumer)

1. A Consumer (and a sole trader where the contract is not of a professional nature for them) may withdraw from the contract within 14 days, in accordance with the Polish Act of 30 May 2014 on consumer rights.
2. The right of withdrawal does not apply, among others, to services fully performed with the Consumer's explicit consent and to content/works prepared to individual order (Art. 38 of that Act).

§10. Out-of-court dispute resolution

The EU ODR platform was permanently shut down on 20 July 2025 — which is why we do not link to it. A Consumer may seek help from a municipal or district consumer ombudsman, the Provincial Trade Inspectorate (WIIH) and the Office of Competition and Consumer Protection (uokik.gov.pl).

§11. Personal data protection

Data processing is described in the Privacy policy (GDPR).

§12. Final provisions

Matters not covered here are governed by Polish law, including the Civil Code, the Consumer Rights Act and the Act on providing services by electronic means. The Provider may amend these Terms for important reasons; contracts already concluded are governed by the version in force at the time of their conclusion.